Our quality policy is the promise we make to our customers and partners. It defines the standards and processes we adhere to in order to continuously ensure the highest quality in all our products and services. Through our commitment to excellence, we strive to create trust and satisfaction among our stakeholders.
Our quality policy is therefore determined by the following corporate principles:
Customer focus
Maintaining the high quality of our products and a consistent customer focus are the most important foundations for the long-term development of our company.
State-of-the-art technology
By using state-of-the-art manufacturing processes and production facilities, as well as systematic production planning and process monitoring, we achieve the required production quality as the basis for our zero-defect strategy.
Zero-defect strategy
We are committed to avoiding errors in all areas of the company and to consistently working together to eliminate any sources of error that are discovered, in order to improve product quality and reduce costs.
Communication and cooperation
The good cooperation between all employees and a continuous flow of information, with the understanding that every task in our company also has an ‘internal customer’, form the best basis for self-inspection at every workplace in our company.
Staff development and further training
We want to achieve a constant improvement in the quality of our production processes by providing targeted support and needs-based further training for our employees, who are our most important success factor.
Supplier management
Our partnership with our suppliers ensures the delivery reliability and flexibility of our company. That is why we maintain our supplier relationships and actively support the supplier qualification process.
Implementation of quality policy
All areas of our company are hereby instructed and obliged to make their contribution to the realisation of the quality policy and the achievement of the quality management objectives by creating, developing and applying the necessary process sequences, procedures and work instructions.
